Service Description

Immigration:The basis of our charges for Immigration works is the Agreed Fee. An Agreed Fee means anyfee agreed between us and the client. It does not include the Visa Application fee and anyother fees payable to the Home Office. The client is responsible for payment of all the visaapplication fees and disbursements. The time scale to finish the Immigration work is sixmonths but may be longer if the Home Office raises some issues. If the immigration matterbecomes contentious and proceeds to the Immigration Tribunal or Court, we shall discusswith the client and agree again for another Agreed Fee. The Solicitors who have the conductof the Immigration matters are highly experienced lawyers with not less than 10 years’experience. Conveyancing: The basis of our charges for Conveyancing works is the Agreed Fee. An Agreed Fee meansany fee agreed between us and the client. If we are representing the buyer in a propertytransaction, our fee does not include any money for payment of stamp duties, capital gainstax and costs of searches and registration in the land registry. The client is responsible forpayment of all disbursements. The time scale to complete a transaction is about four monthsbut may be longer if there are issues to be resolved arising from surveys and searches. We arenot on the Panel of Lenders at the moment and therefore can only represent sellers and cashbuyers. The Solicitors who have the conduct of the Conveyancing matters are highlyexperienced lawyers with not less than 10 years’ experience. Complaint Handling Procedure:Jaycee Gold Solicitors is committed to high quality legal advice and client care. If you areunhappy about any aspect of the service you receive from us, or about the bill, please contactthe person dealing with your case in the first instance. If after discussing the matter with thecase worker, the difficulty remains unresolved, you should write a letter addressed to thePrincipal Solicitor. We aim to resolve your complaint within eight weeks of your notification.If you are not satisfied with our handling of your complaint you can ask the LegalOmbudsman (LeO) at PO Box 6806, Wolverhampton WV1 9WJ about your complaint. Youcan also e-mail the Legal Ombudsman (LeO) at enquiries@legalombudsman.org.uk ortelephone them on 0300 555 0333 or +44121 245 3050 if calling from overseas to considerthe complaint. For further information on the rules and pr

Contact Details

• 63 Broadway, London E15 4BQ, UK

  info@jayceegold.com